Shipping policy

At Nilfrin, we aim to process and deliver your orders safely and efficiently.

Order Processing

• Orders are processed after successful order confirmation and payment verification.
• Orders are generally processed within 2–5 business days, unless otherwise mentioned on the product page.
• Orders placed on weekends or public holidays may be processed on the next working day.
• During sales, promotions, festivals, or high-demand periods, processing may take additional time.

Shipping & Delivery

• Delivery timelines may vary depending on your location, courier service, weather conditions, and other circumstances beyond our control.
• Once your order has been shipped, tracking details may be shared with you through your registered contact details.
• Customers should provide accurate shipping and contact information while placing the order.
• Nilfrin is not responsible for delays caused by incorrect or incomplete addresses provided by the customer.

Delivery Delays

While we work with our delivery partners to ensure timely delivery, delays may occur due to:

• Weather conditions
• Operational or logistical issues
• Natural events
• Public holidays
• Remote delivery locations
• Incorrect address or contact information
• Other circumstances beyond our reasonable control

Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is placed.

Order Tracking

Once your order is dispatched, tracking information may be provided to you through your registered email address, phone number, or other available communication channels.